Help Desk - Fishpond.jp
My order was damaged in transit, can I return it for a replacement?
Yes. We try to package all products so that they are not damaged in transit. Mechanical post sorting machines can sometimes damage a product and we will be happy to replace your items at no cost.
For damaged items delivered to you in the last 30 days please use the online returns form.
Can't find the answer to your question?Send us an email and we'll respond within 48 hours.